Office & Photo Manager
MAIN DUTIES/RESPONSIBILITIES:
Email inbox management & inbound phone call management
Processing of scanned photos using Adobe Lightroom & Adobe Bridge
Quality Control of photo lab processes, including providing feedback to lab technicians, and rectification of quality issues
Filing of physical photo collections into archival housing
Preparation of project proposals, assessment of new orders, creation of project inventories, preparation of lab reports as well as project summary reports
Liaise with suppliers
Meet clients to onboard and off-board projects (in-person & on Zoom)
Gather and centralise digital photos from multiple devices, including cloud storage
Process gathered digital photo collections, including deduplication & reorganisation of digital photo collections
Deliver organised digital photo collections, as well as design & implement bespoke backup solutions
Ongoing maintenance of digital photo collections
Maintain a clean and safe workspace, and abide by workplace health and safety policies and procedures
Other tasks as directed
Our team includes photo lab technicians as well as digital photo processors and our photo
manager will work closely with our other team members as well as our clients.
Skills & Experience
Experience:
At least 2 years experience in the photographic industry
Proven experience in batch processing large Lightroom libraries
Minimum of 2 years customer service experience, ideally in a supervisor or management role
Skills/Duties:
Examples include:
Intermediate-advanced Photographic Skills
Crop, Rotate, Colour-Correct Digital Files in Lightroom, Bridge and PhotoShop
Batch process digital files
Intermediate-advanced Adobe Lightroom & Photoshop skills
Intermediate Google Suite, in particular Sheets / Spreadsheet skills
Digital & Analogue Photography experience
Photo digitisation experience
Proficient use of Mac & PC computers, as well as iPhone & Android devices & be tech-minded and interested
Rename & Redate Digital Files
Ability to identify and appropriately handle different photographic media
Ability to accurately follow instructions
Excellent attention to detail
Ability to problem-solving & think creatively
Demonstrate patience
Clear written and verbal communication
Organised and able to meet deadlines
Maintain up-to-date records in Click-Up & inventory documents in Google Drive
Track time for each task
Complete administration tasks on time
Ensure office is clean and presentable at all times
Deal with clients, suppliers and other employees professionally at all times