We bring order to your photo chaos.

“LOVE LOVE Photogenie!! Carly has literally saved my life on everything photo related!~ highly recommend and will be using her for life! Thank you Carly and team!!”

October 2024

“The founders and staff of this business go the extra mile. Thorough, with great explanation and a fabulous disposition, they provide a great service. Highly recommend.”

October 2024

"PhotoGenie provides excellent service and work. Carly, with great communication skills, offered good advice as well as additional work in cleaning, colour balance and framing individual slides & transparencies. Highly recommended"

September 2024

"Just uploaded all the photos to our family cloud. So glad I asked you to do this for us. I think they may very well be some more. All the best."

September 2024

"Carly and her team at PhotoGenie took a crate of my late mother's slide carousels off my hands and carefully digitised the lot for me. The results are fabulous. It saved me a lot of time and headache."

September 2024

"Received photos and thumb drive. Thank you. Looking through them you have done a wonderful job. I really appreciate the time and effort you put in to produce these. Thanks again."

September 2024

"I am delighted with your work in digitising my 380 35-mm slides. The quality is surprisingly good, given that some of the slides are now 70-years old. My 380 slides are just a small selection of the boxes and boxes of slides that are now in the tip, but having my selection digitised and then able to give this small bit of history to my children in a totally accessible way gives me great relief. The cost of doing this was most reasonable, and I am most impressed with the professionalism of PhotoGenie.

So thank you very much."

August 2024

"Fantastic job. Carly and the Photo Genie crew scanned and edited all of the old images from a photo album I had, with the photos not able to be removed for scanning. The individual scans and the full pages all have great detail. Her communication was great, and it was pretty reasonably priced too!"

August 2024

“Carly has done a great job with converting and cleaning up our 40 year slides to a digital format and we are now going to consider our photos and albums. Our treasured history and memories are now preserved in a format that future generations may actually look at and value without needing bulky storage space. Thanks Carly and staff.”

August 2024

“Safe and brilliant job by Carly and PhotoGenie.”

July 2024

“The quality of work undertaken is first class. Price is very reasonable. Punctuality of delivery is on time. And face to face contact excellent. So I would happily recommend PhotoGenie to anyone.”

June 2024

“Very friendly service. My slides are all digitized with descriptions for my family now and in the future to enjoy as part of our family history. Highly recommend Photo Genie to save precious family memories.”

May 2024

“We gave Carly an enormous task involving the digitisation and organisation of nearly 5,000 slides and numerous precious reels of 8mm films and VHS tapes. These have now all been preserved for future generations in our family and are all beautifully saved onto a 128GB USB - no more setting up film and slide projectors. So many saved memories we hadn’t seen for decades. Carly was an absolute pleasure to work with and we’re so grateful for the outcome. Thanks again Carly.”

May 2024

“Thanks so much Carly for helping me organise and then digitise 5 generations worth of photos and documents into a library which can be easily accessed and shared online as well as presenting all the originals in new albums to match. Was a huge project and quite the emotional experience too, which could only have been achieved with your support, skill and motivation! I am extremely confident that I have now given my family the most valuable gift ever which will be cherished for generations to come!”

April 2024

“I had a box of old family negatives digitised. Carly offers a great service so it was a memorable experience.”

March 2024

“I thought your service was really good and my family is very pleased with the result.

Good value. Great communication. Great service. I wish you all the best with the business, and won’t hesitate to recommend you.”

March 2024

“I was so grateful to have PhotoGenie convert my video8 treasured family recordings to digital format. I was so worried that I might have lost precious recordings of the kids and other family members, after leaving the tapes in a cupboard for 20+ years. Carly was so helpful and the process was extremely professional. I highly recommend PhotoGenie.”

March 2024

“Exceptional service from Photogenie! Very responsive and adaptible to my needs, organised and efficient. Photogenie went the extra mile to make it a great experience!”

March 2024

“I had the pleasure of working with Carly to sort out my digital photo chaos of over 250K photos and videos spanning nearly two decades. This was a monumental task, as my photos were scattered across various devices and plagued with duplicates. I had lost control of my photos and needed help! Wrangling all those memories was no small feat, but Carly made it feel like a breeze. Throughout the process, Carly was not only professional but incredibly kind, patient, and understanding of the emotional attachment I had to these photos. Her communication was always clear, and her knowledge of photo organisation was exceptional. Carly didn’t just organise my library, she also introduced me to some seriously handy tricks and tools to ensure the safety and usability of my photos in the future.I can’t recommend Carly enough. If you’re drowning in digital memories and need a lifeline, she’s your person! Thanks to her, I feel like my precious memories are finally safe and ready to be cherished for years to come.”

February 2024

“Thanks to Carly and her team at PhotoGenie for the great service and care taken with my latest stills project. Carlys attention to detail and enthusiasm for my project were greatly appreciated and I look forward to working with her again on my next photographic adventure. Highly recommended if you want quality work.”

February 2024

“I found PhotoGenie via the Life Admin Hacks podcast. I made an enquiry via their website and Carly had made contact within the day. I was unable to answer the phone while at work but was grateful that Carly was able to answer when convenient to me (when it may not have been for her!). My project involved digitising my mum, aunt and grandparent's photos and a long VCR tape. Carly was really friendly and helpful in answering my questions while I went through and sorted and rough dated everything I wanted digitised in preparation for posting.
The project took longer to digitise than expected but Carly was great at keeping me updated throughout the process. The short video walkthrough given before receiving the finished product was excellent and I found this to be very beneficial and a wonderful offering by PhotoGenie. I received my photos via WeTransfer and found this to be a very simple download of the zip file. Looking over the folder allocation and digitised photos I am so impressed and 100% believe this service is worth the money. Waiting on my originals to be posted back to me as we speak. I would recommend Carly (and her growing team!) to anyone needing to sort and organise their photos into a lasting memento.”

February 2024

“Carly was so helpful in scanning photos at very short notice for a funeral, gaining out her way to complete the work mid evening and email to us.”

February 2024

“I required an urgent job and Photo Genie pulled out all stops to deliver in a very short space of time. The service was very personalised, communication was clear and timely, and I felt that the job was in great hands. The end result was very well received - thanks for all your help Carly!”

February 2024

“Carly was thoroughly professional and did a great job of digitising our V 8 wedding movie of 50 years. This movie was our only record and Carly took great care. We are very happy with the result and would recommend her services.”

February 2024

“I have found the whole process from start to finish very efficient punctual), reasonably priced and you have produced an excellent product. I am working on identifying names/subjects in the family’s prints which will probably take a couple of months then I will return with that as our next job for you. Will see you in a few months time. Thanks”

January 2024

“PhotoGenie has done a great job of digitising the photos in ten of our family albums, and there are at least another ten to do, which we will certainly ask PhotoGenie to handle.”

December 2023

“It is such a sensational service providing total peace of mind that your precious family photos are in safe hands whilst being digitised. I’ll be returning with my remaining album. Thanks Carly”

December 2023

“Carly did a great job digitising my family photos,some black and white more than 100 years old, others contemporary.Through an associate these were then printed in high quality books Finally the PDFs of these digitised photos were be sent to family members

Carly was terrific to work with, understanding what outcomes were required and often doing more that I hadn’t realized was possible. Strongly recommended”

December 2023

“My phone broke so I took it to Apple and they couldn’t recover the photos and they gave me no solution. It turns out the phone had a broken screen and Carly advised me where to get it fixed... As I had purchased a new phone I needed my photos somehow copied from my phone as I didn’t back them up… Carly kindly copied all my photos to a usb… She was incredibly helpful!!”

May 2023

“Carly did an amazing job of not only digitising my many, many photos but she also sorted them and put them in chronological order. Carly is a pleasure to do business with and took all my stress away trying to sort out my photos.”

January 2023

“I have just had about 600 old slides dating back from the 1960’s scanned to a USB. The result is amazing I am so thrilled with them, the quality is amazing. Thoroughly recommend.”

February 2023

“Carly was fantastic and scans are amazing. Completely organised too. A smooth experience from start to finish, thank you!”

September 2023

“I have photos in the cloud, on hard drives, and low res versions on my computer and phone - many syncs but not adequate true backups. I need to talk through all the cloud backup options with an expert who also knew Mac Photos infrastructure. I talked Carly through my setup + we did some screen sharing, and she was able to distil my digital overwhelm easily, into actionable steps to help me take control of the photo mess. Now I am creating proper backups from my Mac photos on storage I didn’t even realise I had, and have a better understanding of what cloud storage is worth paying for, and why, for my particular circumstances. It’s a relief to have this under control and know my photos are safe, and to now have a good digital housekeeping plan to stop future overwhelm!”

June 2023

“I recently needed old slides converted to digital images for my father's funeral. I was in a hurry to find the right place to do it, and by miracle, I came across PhotoGenie which was 5 minutes away from me. To my pleasant surprise, Carly answered the phone out of normal business hours and stated that the turn around generally took 3 weeks. We needed the images in a matter of days and after understanding my position, Carly offered a turnaround of 24 hours without an additional charge. This took an enormous amount of pressure off me. Carly ended up delivering the images in less than 24 hours and did an exceptional job, ensuring the images were cleaned and colours corrected so that they could be the best quality possible. Thank you Carly!”

May 2023

“Carly is very friendly and with my old slides she scanned, rotated to the correct orientation, removed dust and saved them onto my USB. I was very happy thank you.”

March 2023

“I have gone through the slides, thanks for such a great job. It is very helpful to have direct access to all the images now so they can be sorted and used.”

February 2023

“Carly did an amazing job in scanning 1080 slides for me. They are on average 60 years old and include many precious family stories.”

October 2022

“Carly, thank you so, so much for digitising our Beta home movie collection. The quality is outstanding and the service was great. What an absolute gift for our family, and I’m sure many others. You absolutely can not put a price on these precious memories. Highly recommended!”

December 2021

“Carly at PhotoGenie did a wonderfully professional job with scanning several badly deteriorated rolls of negatives and Super 8 film from my archives. The resulting scans were created to custom specs, and of very high quality in resolution and colour correction. Communication and delivery was excellent. Highly recommended.”

October 2021

“I had 500 B&W negatives taken 40 years ago that had either to be digitised or thrown out. Carly and PhotoGenie rescued me and the negatives. She coached me on what I needed to do to provide identification for each photo that was then embedded in its digital information. Then PhotoGenie did the scans promptly and well. We worked steadily in small bites over about three months. It was a good experience, fun and educational. I’m planning a further project with PhotoGenie.”

August 2021

“I’m a loyal customer of michaels camera in Melbourne CBD, but recently found the michaels have unforutnately moved away from film scanning. As I still enjoy shooting film and have 1000’s of family negatives to yet sort through I recently found PhotoGenie. I got in contact with manager Carly Michael of PhotoGenie who was able to organise the same outstanding service I previously received at michaels. Do not hesitate in considering PhotoGenie for any scan services you require. PhotoGenie has themselves a new happy client.”

April 2021

“With some luck in trying to find someone who would digitise my Grandfather’s WW2 photo album, I came across PhotoGenie and Carly. After the first conversation with Carly, I knew I had found the right person. Carly was extremely professional and understanding in what I wanted to achieve and treated the photo album with extreme care and respect. The end result exceeded my expectations. If you have any requirements in turning treasured memories into digital keepsakes, PhotoGenie and Carly will not disappoint.”

March 2021

“Thanks so much PhotoGenie for converting my tapes onto USB! So great looking down memory lane. Your service was quick and efficient with great communication throughout. I would highly recommend the PhotoGenie! Thanks.”

August 2020

“I had a box of slides from my grandparents hanging around for years. I didn’t know what to do with them but I didn’t want to throw them out. Carly from PhotoGenie provided amazing advice, support & service. My family has been astounded by the memories that Carly brought back to life. I’d recommend this service to anyone.”

August 2020

“We decided to undertake a project while we are locked down during Coronavirus and chose to sort out and organise our photos, both printed and digital. Luckily we have connected with Carly Michael from PhotoGenie. She has helped us to get started with a terrific system she has to organise our photos. She has provided us with an excellent tool suite which has has had to modify to adapt the the current situation. We have been doing zoom weekly chats with her and we really feel we are getting the job done.”

August 2020

“I highly recommend Carly at PhotoGenie. I had many photos of my beloved mother as a child that had started to completely fade. They are irreplaceable as were some documents and photos of myself and my sister who is sadly deceased. The incredible time and effort she has put into saving these important photos/articles/documents is immeasurable. Carly Michael has a beautiful manner and wants to ensure she does outstanding work, which she definitely has done for me.”

August 2020